Terms of Use

The following are the terms of an agreement between you and LEADing Practice. By accessing, or using this Web site, you acknowledge that you have read, understand, and agree to be bound by these terms and to comply with all applicable laws and regulations, including export and re-export control laws and regulations. If you do not agree to these terms, please do not use this Web site.

LEADing Practice may, without notice to you, at any time, revise these Terms of Use and any other information contained in this Web site. LEADing Practice may also make improvements or changes in the standards, software, services, or programs described in this site at any time without notice.

Important note: Unauthorized use, disclosure, appropriation, reproduction or misuse of “LEADing Practice Material” (LPM) and/or “LEADing Practice Service” (LPS) in any form whatsoever, whether in absence of contract or outside the use permitted by contract, may result in invoicing issued to You and/or to the relevant person(s) based on the applicable LEADING Practice Standard Fees at the time of such unauthorized use or misuse, in addition to any other such fees, rights and remedies as may be available to LEADING Practice. You fully acknowledge and agree that such Invoicing as per this Policy and any such additional remedy shall be deemed by You to be appropriate and reasonable in the circumstances. You also acknowledge and agree that You have read and understood the Terms of UsePrivacy Policy and Copyright Policy.


LEADing Practice Material” (LPM) means all LEADing Practice material, including without limitation: information and material containing Reference ContentEnterprise StandardsIndustry Standards, and all products, software, website, frameworks, methods, trade secrets, knowledge, ideas, approaches with associated descriptions, categorization, classification, semantic relationships, ontology, objects, meta objects, artefacts, maps, matrices and models, in whatever form or media they may be used (including print media, online media, books, articles, audiovisual works, blogs, wikis, or any other format or medium). LPM also includes all text, images, software, documentation, screenshots, web sites, photographs, video footage, etc. of LEADing Practice, in whatever media they may be used (including print media, online media, books, articles, audiovisual works, blogs, wikis, or any other format or medium) (collectively referred to as “LPM”).

LEADing Practice Service” means all creation, customization, modification, implementation, application, supervision, communication, sharing or any other work, activity or service related to LPM (collectively referred to as “LPS”).

Reference Content” means all materials and content descriptions, categorization and classification, including without limitation: semantic relationships, ontology, meta objects, maps, matrices and models to succeed and work across the business management and information technology disciplines as well as across projects and roles. “Reference Content” also includes all of the procedures and practices associated with the Reference Content.

Enterprise Standards” means document rules and instructions that describe a repeatable sequence of procedures, practices and step-by-step activities that are required to be followed in order to achieve a desired result, including without limitation:

  • Best Practices – what works well to improve and standardize the non-core capabilities with a focus on the cost model and operating model.
  • Industry Practices – performance accelerators to improve competitive parity and standardize core competitive capabilities with a focus on the performance model and service model.
  • Leading Practices – outperformer practices to define and strengthen competitive advantage, innovation and efficiency in the core differentiating capabilities with a focus on the revenue model and value model.
  • Patterns of Success – a sequence of repeatable patterns that defines hyper growth and first mover organizations.

Industry Standards” means all Standards that are tailored for and applicable to various industries. As with Enterprise Standards, Industry Standards include without limitation: document rules and instructions that describe a repeatable sequence of procedures, practices and step-by-step activities that are required to be followed in order to achieve a desired result.

You” means any reader of this policy, any purchaser and/or user of LPM and/or LPS, including without limitation: any employee, member, director, officer, shareholder, board member, partner, representative or affiliate of aforementioned reader, purchaser or user of LPM and/or LPS. Anyone included in this definition shall be bound by the terms of this Policy and deemed to accept them.

Release for Usage” means the complete or partial integration, implementation, addition and/or storage of any Reference Content into enterprise, business and other systems, as well as its global and/or widespread use.

General Information

This Website (the “Site”) contains proprietary notices and copyright information, the terms of which must be observed and followed. Please see our Copyright section for related information.

LEADing Practice grants You a non-exclusive, non-transferable, limited permission to access and display the Webpages within this site as a customer or potential customer of LEADing Practice provided You comply with these Terms of Use, and all copyright, trademark, and other proprietary notices remain intact. The use authorized under this agreement is non-commercial in nature (e.g., You may not sell the content You access on or through this Website). All other use of this site and its content is prohibited.

Except for the limited permission in the preceding paragraph, LEADing Practice does not grant You any express or implied rights or licenses under any patents, trademarks, copyrights, or other proprietary or intellectual property rights. You may not mirror any of the content from this site on another Web site or in any other media. Any standard, software, LEADing Practice Material or LEADing Practice Service that are made available for downloading, access, or other use from this site with their own license or contract terms will be governed by such terms, conditions, and notices. A definition of what constitutes “LEADing Practice Material” and “LEADing Practice Service” can be found in our Copyright Policy. Your failure to comply with such terms or any of the terms on this site will result in automatic termination of any rights granted to You, without prior notice, and You must immediately destroy all copies of downloaded materials in Your possession, custody or control.

Website Content and Copyright

LEADing Practice does not grant any licenses to any copyrights, patents or any other intellectual property rights. This Website is the property of LEADing Practice and is protected by the laws of Canada, Denmark, U.S. and international copyright laws and conventions. LEADing Practice grants You the right to access and use the Website, so long as such use is for internal information purposes, and You do not alter, copy, disseminate, redistribute or republish any content or feature of this Website. You acknowledge that access to and use of this Website is subject to these Terms of Use and any expanded access or use must be approved in writing by LEADing Practice.

Example Content and Copyright on Website

On the webpage You are granted access to example content of LEADing Practice Material, such as Enterprise Standards and Industry Standards, or LEADing Practice Services. You hereby agree not to reproduce, modify, copy, aggregate, distribute, transmit, display, publish, license, transfer or create derivative works or sell any information You gain access to through LEADing Practice, its partners, subsidiaries or other external content providers. Please review our entire Copyright Policy notice before proceeding. If You do not agree with these terms, You must exit this Website immediately.

Disclaimer of Warranties

LEADing Practice does not make any warranties, express or implied, including, without limiting the generality of the foregoing, those of merchantability and fitness for a particular purpose, with respect to this Website. Although LEADing Practice takes reasonable steps to screen this Website for infection by viruses, worms, Trojan horses or other code manifesting contaminating or destructive properties, LEADing Practice cannot guarantee that it will be free of infection or that it will be available at any particular time or location.

Accuracy of Information

LEADing Practice assumes no responsibility regarding the accuracy of the information that is provided by LEADing Practice and use of such information is at the recipient’s own risk. LEADing Practice provides no assurances that any reported problems may be resolved with the use of any information that LEADing Practice provides. By furnishing information, LEADing Practice does not grant any licenses to any copyrights, patents or any other intellectual property rights.

While the information contained on this Website has been obtained from sources believed to be reliable, LEADing Practice disclaims all warranties as to the accuracy, completeness or adequacy of such information. You assume sole responsibility for the use You make of this Website to achieve Your intended results.

Third Party Links

This Website may contain links to other third party websites, which are provided as additional resources for Your convenience. LEADing Practice does not endorse, sponsor or accept any responsibility for these third party websites, and You agree to direct any concerns relating to these third party websites to the relevant website administrator.

LEADing Practice makes no representations whatsoever about any other website, which You may access through this one. When You access a third-party web site, even one that may contain the LEADing Practice logo, You understand that it is independent from LEADing Practice and that LEADing Practice has no control over the content on that website.

In addition, a link to a third-party web site does not mean that LEADing Practice endorses or accepts any responsibility for the content, or the use, of such website. It is up to You to take precautions to ensure that whatever You select for use is free of such items as viruses, worms, trojan horses and other items of a destructive nature.

Third Party Rights

The terms hereunder regarding Disclaimer of Warranties, Limitation of Liability and Indemnification are for the benefit of LEADing Practice and its licensors, employees and agents, each of whom shall have the right to assert and enforce those terms against You. LEADing Practice links to independent, third-party information considered relevant and valuable to our audience. The views and opinions expressed there do not necessarily reflect the views of LEADing Practice, its members or its sponsors.

Limitation of Liability

In no event will LEADing Practice be liable to any party for any direct, indirect, special or other consequential damages for any use of this website, newsletter or email services or on any other hyper linked website, including, without limitation, any lost profits, business interruption, loss of programs or otherwise, even if we are expressly advised of the possibility of such damages. All information is provided by the LEADing Practice on an “as is” basis only. LEADing Practice provides no representations and warranties express or implied, including the implied warranties of fitness for particular purpose, merchantability and non-infringement.


You agree, to the fullest extent permitted by law, to indemnify, defend, and hold LEADing Practice and its officers, agents, and employees harmless from and against any and all third party claims, demands, causes of action, damages, losses, and expenses of whatsoever nature, character, or description, regardless of merit thereof, which are or may be asserted against LEADing Practice by any person or entity, and which arise out of or result from, in whole or in part, (a) the gross negligence, Willful Breach or violation of Law of or by You, a Third Party, its employees, agents or members; (b) infringement of the Intellectual Property of LEADing Practice or a third party; (c) the breach You or a Third Party of any terms of a contract, Agreement or this Policy. The Liabilities, losses and costs covered hereunder include settlements, judgments, court costs, reasonable attorneys’ fees, fines, penalties and other litigation expenses.

Privacy Statement

Your right to privacy is of vital importance to LEADing Practice. When You register to use our Website, LEADing Practice will ask You to provide Your name, organization, email address, and other related information. LEADing Practice will use this information to provide You with a more personalized online experience and, where applicable, to process orders, as well as to keep track of what topics are of interest to our readers. LEADing Practice will not share this information with any third party.

Information or Material Sent to LEADing Practice

LEADing Practice does not want to receive confidential or proprietary information from You through our website. Please note that any information or material sent to LEADing Practice will be deemed NOT to be confidential. By sending LEADing Practice any information or material, You grant LEADing Practice an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and You also agree that LEADing Practice is free to use any ideas, concepts, know-how or techniques that You send us for any purpose. However, we will not release Your name or otherwise publicize the fact that You submitted materials or other information to us unless: (a) we obtain Your permission to use Your name; or (b) we first notify You that the materials or other information You submit to a particular part of this site will be published or otherwise used with Your name on it; or (c) we are required to do so by law. To learn how we maintain Your privacy, please review our Privacy Policy.

Restriction of Use

You will not (i) violate the security of the Site nor attempt to gain unauthorized access to the Site, data, materials, information, computer systems or networks connected to any server associated with the Site, through hacking, password timing or any other means; (ii) take nor attempt any action that, in the sole discretion of LEADing Practice, imposes or may impose an unreasonable or disproportionately large burden on the Site or its infrastructure; (iii) use nor attempt to use any “scraper,” “robot,” “bot,” “spider,” “data mining,” “computer code,” or any other automated device, program, tool, algorithm, process or methodology to access, acquire, copy, or monitor any portion of the Site, any data or content found on or accessed through the Site without the prior written consent of LEADing Practice; (iv) forge headers or otherwise manipulate identifiers in order to disguise the origin of any other content.

Changes or Updates to the Website

LEADing Practice reserves the right to change, update or discontinue any aspect of this Website at any time without notice. Your continued use of the Website after any such change constitutes your agreement to these Terms of Use, as modified. LEADing Practice may at any time revise these terms by updating this posting. By using this web site, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current terms to which you are bound.


In accessing and using this Website, User agrees to comply with all applicable laws and agrees not to take any action that would compromise the security or viability of this Website. LEADing Practice may terminate User’s access to this Website at any time for any reason. The terms hereunder regarding Disclaimer of Warranty, Accuracy of Information, Indemnification, and Third Party Rights shall survive termination.

General Provisions

Any provision in any written communication received by LEADing Practice in connection with this Website, which is inconsistent with, or adds to, these Terms of Use is void. If any term hereunder is determined by a court of competent jurisdiction to be invalid, all remaining terms will remain in full force and effect.